Towing, roadside assistance and vehicle transport in Newport

Arrange the right transport for the vehicle

Tell the team whether the vehicle starts, drives and rolls, where it is located and where it needs to go. Provide the year, make, model and any details about size, modifications or access to the pickup location. Our team will confirm the appropriate equipment, scheduling and charges for the request.

For a roadside problem, describe the location and vehicle condition when you call. The team can discuss getting the vehicle to the right service department and explain the next step. Dispatch timing and transport arrangements must be confirmed directly with the dealership.

Manufacturer-covered or customer-paid towing

Towing may be arranged through applicable manufacturer coverage or as a customer-paid service. Coverage is specific to the vehicle and situation. Have the VIN and any coverage information ready, and confirm authorization, destination and any charges before the trip is arranged.

If you are unsure whether coverage applies, ask the team what information is needed to check the request. A vehicle carrying a Ford, Chevrolet or GMC badge does not by itself establish that a particular tow is covered.

Free pickup and delivery for service within 50 miles

George Kell offers free service pickup and delivery within a 50-mile radius. Call to coordinate your pickup address, service visit and return delivery. Explain whether the vehicle can be driven when making arrangements.

This service transportation offer is separate from a towing quote. Ask the team to confirm which arrangement fits your vehicle and whether any separately requested transport work has a charge. Read our service pickup and delivery details.

Longer-distance transport by arrangement

Outside the 50-mile service pickup radius? Contact us to discuss vehicle transport from elsewhere in Arkansas or farther away. We will review the distance, vehicle, equipment and schedule with you and confirm the arrangement and pricing. Do not assume the free pickup offer extends to every transport request.

Connect transport with the repair

Tell the advisor about the concern so the vehicle reaches the correct location. Ford service is at 3710 South Van Dyke Road in Newport; Chevrolet/GMC service is at 3808 South Van Dyke Road. For truck repairs, our Power Stroke and Duramax service guide explains which team to contact.